Android Enterprise Device Owner – Allows add Wi-Fi connections policy
When Allows add Wi-Fi connections policy is disabled, there is no possibility to set a new Wi-Fi connection manually on the device. To add a new network connection first add a Wi-Fi profile, launch Proget app, click on Device button, find Wi-Fi profile and click on “Connect” button.
Android Enterprise Device Owner – installing application from file for Xiaomi devices
When trying to install an application from a file and an “internal error” occurs, then you need to enable the Developer Options and inside them disable the MIUI optimization.
Android Enterprise Profile Owner – self-changing passwords on Huawei devices with Android 8 or 8.1
On Huawei devices with an Android OS of version 8 or 8.1 and Profile Owner installed it is possible for the container password to change itself while updating the EMUI launcher. This issue is caused by a software bug from Huawei, who are working on a solution. At the moment, the only solution to this issue is reinstalling the Profile Owner.
Android Enterprise – Device Owner on Nokia devices with android 8
During the first configuration of the device (along with the activation of the Android Enterprise Device Owner, after installing the Proget application and correct passage through the activation screen, the device will continue the system configuration process, which will temporarily disable the Proget application, the screen will display the prompt “Proget application MDM does not respond. ” Skip this message by clicking the screen next to the dialog box and continue the configuration of the device, after its completion the Proget application will complete the activation and create an Android Enterprise account.
Running applications on HUAWEI devices
When restarting HUAWEI mobile devices running Android, installed applications, including the Proget mobile application, are launched only after entering the device password. Because of this, some MDM features may not work immediately after starting the device.
Can’t choose the Proget application when restoring SMS / MMS messages in the activation of the Android Profile Owner
The contacts application is a shared application between a business and private area. Backing up in Profile Owner could affect user privacy.
Android Enterprise Profile Owner – it is currently not possible to restore contacts from a backup on Huawei devices
During the contacts restoration process, the Contacts app can’t receive the needed permissions to store data.This is caused by the inability to manage permissions of system applications on Huawei systems.
POP/IMAP profile not working with GMAIL
When there is a problem with the e-mail account in the Gmail application and the data is correct, check whether Less secure app access option is set in the account settings.
Xiaomi – unable to install application from file
The MIUI Optimization option must be turned off on the phone. This option can be found in the developer options.
HUAWEI EML-L29 Android 10 – No automatic registration using Enterprise QR
There is a bug in the system with this specific configuration. After the basic configuration of the phone, there is no automatic registration in the Proget system. You must manually enter the application.
Xiaomi – MIUI interface
Xiaomi devices, due to the modifications in Android introduced by the MIUI launcher, may limit the operation of some Proget functions. The fencing may vary depending on the device model, Android version and MIUI version.
We recommend using Android Enterprise compatible devices that are listed here.
To be sure that the devices used in your company are working properly, we recommend thoroughly checking the operation of key Proget functions on the target Xiaomi devices, before adding production devices to the Proget system.
Contact with administrator and emergency call on devices without SIM card
On devices with Anti-Fraud activation attempting to contact with administrator or calling the emergency number will end up receiving notification “not registered on the network”. After clicking “ok” the notification does not disappear.
Action Turn off Wifi on MTP Profile
Action turn off Wifi on MTP profile does not work on devices with Android 10+.
Taking photos during Lost Mode on weaker Android devices
On weaker Android devices taking photos during Lost Mode may cause the Proget application to stop responding and temporarily disable Lost Mode.
Allowed Input methods policy on DO and PO activation
Allowed Input methods policy on Android DO and PO activation is not working properly. If the non-system keyboard is enabled during a policy change, the list of allowed keyboards to be passed must contain it.
Set timezone automatically – DO policy on Samsung devices
Set time zone automatically policy on Device Owner activation does not work properly on Samsung devices with Android 9 and 10.
Prohibit removing added Wi-Fi networks – DO policy on Samsung devices
Prohibit removing added Wi-fi networks policy works partially on Samsung devices with DO activation. Network cannot be removed from the main Wi-Fi selection view but it is possible in the Network management settings if the user is not connected to added Wi-Fi.
Profile Owner activation via QR from Integration tab
While activating Profile Owner via QR from the Integration tab, the second QR reader will not work. To complete activation enter your email address and activation code.
Proget Backup – MMS restoring
If after restoring MMS a placeholder is visible instead of MMS – go to Messages app details and clear its cache. When you open the Messages app again all photos will show up correctly.
DO activation via Enterprise QR on Android 10
During DO activation via Enterprise QR, call log and SMS permissions are not granted. The problem occurs on Android 10 devices.